This Privacy Policy describes how and when we collect, use, and share information when you register for classes, contact us, or otherwise use our services through Bigcartel.com or its related services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Big Cartel or any third party services you access through Bigcartel.com.
Information we Collect
To fulfil your order, you must provide certain information (which you authorized Big Cartel to provide), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide additional personal information (for a custom order, for example), if you contact us directly.
Why we Need Your Information and How we Use It
We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
as necessary for the purpose of legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving services. we use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Big Cartel Privacy Policy and Terms of Service Agreement. We use your information as necessary to comply with our obligations under the Big Cartel Privacy Policy and Terms of Service Agreement.
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Big Cartel.
We share information with Big Cartel as necessary to provide you our services and comply with our obligations under both the Big Cartel Privacy Policy and Terms of Service Agreement.
Service providers.
We engage certain trusted third parties to perform functions and provide services to our website, such payment processors. W will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws.
We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
We retain your personal information only for as long as necessary to provide you with services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce agreements.